- Differentiation
- Experience differentiation
- Low cost leadership
How do goods and services differ with regard to handling the quality decision?
Good and services differ in handling quality in that good are a physical item where quality is controlled by producing a proper product. While quality of a service is controlled by meeting the customer’s specific needs and through customer service.
Why Would an Organization Want to Internationalize Operations?
There are many reasons why an organization would want to internalize operations and many reasons why they would outsource. A few arguments for internalization are;
- Expand customer demographic
- Expand available labor force
- Diversify company’s footprint to increase stability
- Increase bottom line
- Expand brand recognition
- Expand market share
No matter, an organization’s reasoning for internalizing operations typically control increases, along with the cost and the responsibility now lies completely on the organization rather than a contract with another organization that specializes in such operations. It is wise to consider the benefits of internalization and outsourcing carefully.
How must an operations strategy integrate with marketing and accounting?
An operations strategy must integrate with marketing and accounting completely. You cannot have an international strategy without a marking plan or an accounting approach.